I have been a tenant in a Darlington property rented through My Property Box for just over 7 years, and in that time the service has been exemplary in all aspects, both the original tenancy arrangements and subsequently. This includes dealing with rent payments; communication with the landlady in relation to a couple of small repair matters, and negotiating one or two changes which I needed consent for. In recent years the tenancy administrator has been Clare, and she has always conducted the six month property inspections at a time convenient to me – and in a very engaging way which balances the agent’s responsibilities to the owner whilst ensuring that the tenant feels that any concerns are taken into account.
